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FAQs

Frequently asked questions about motion capture, system setup and licensing.

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License Tool

Activate My License Help

Re-submitting your registration information will:

  • Update your e-mail address
  • Re-send files to your e-mail address

Use a device serial number from a Hardware Key.

Software licenses can only be activated once.

Your license cannot be transferred to a different serial number once activated.

For more information, please see the Licensing & Activation FAQ.

Check My License Help

What happens when my license expires and updates are not purchased?

  • The customer will no longer have access to updates or new releases of the software.
  • The version of the software for which the customer's license was originally valid will continue to work.

For more information, please see the Licensing & Activation FAQ.