Support

Find information related to your product,
check your license, contact support and more.

DirectShow Filter (retired)

Integrate existing OptiTrack cameras into DirectShow compatible applications, such as those built using OpenCV. Includes a camera preview and capture sample application as well as MJPEG encoder and decoder.

DirectShow Filter screenshot

Documents

Features

OptiTrack Video Capture Filter

A DirectShow user-mode video capture filter for use in DirectShow applications.

OptiShow Source Code

The complete source code for the OptiShow DirectShow application.

OptiShow

A camera preview and capture application using the OptiTrack DirectShow Filter. Provides access to live data from an OptiTrack camera as well as camera settings like exposure, intensity, frame rate, video type, and more. The OptiShow application also enables AVI recording and playback, saving frame snapshots as BMP files, and basic image processing and frame grabbing.

MJPEG Encoder

OptiTrack's MJPEG codec encoder for encoding video data to MJPEG.

MJPEG Decoder

OptiTrack's MJPEG codec encoder for encoding video data to MJPEG (compatible with Microsoft Windows 7).

Compatible Products

Flex 3
Flex 3

v1.4.1+
Slim 3U
Slim 3U

v1.4.1+
FLEX:V120
FLEX:V100 (retired)

v1.4.1+
S250e
S250e (retired)

v1.4.1+

Downloads

Get the latest version of OptiTrack motion capture software, drivers, plugins, SDK samples and more.

Software/Hardware Compatibility

Not sure which version of our software works with your cameras?
View the software compatibility chart to take the guesswork out.

OptiTrack Wiki

Access the OptiTrack Support Wiki for the latest Quick Start Guide and Reference Guide for Motive.


Contact Support

We've received your request and opened a support ticket.

To create a new support ticket, please use the submission form below.

You can also visit the OptiTrack Help Desk web portal directly, where you can browse our Knowledge Base as well as past support tickets.

Optional Information

License Tool

Activate My License Help

Re-submitting your registration information will:

  • Update your e-mail address
  • Re-send files to your e-mail address

Use a device serial number from a camera or Hardware Key.

Software licenses can only be activated once.

Your license cannot be transferred to a different serial number once activated.

For more information, please see the Licensing & Activation FAQ.

Check My License Help

What happens when my license expires and updates are not purchased?

  • The customer will no longer have access to updates or new releases of the software.
  • The version of the software for which the customer's license was originally valid will continue to work.

For more information, please see the Licensing & Activation FAQ.